Privacy Policy

This Privacy Policy explains how the programme organiser identified in the Terms and Conditions (“Organiser”, “we”, “us” or “our”) collects, uses, discloses, stores and protects personal data submitted through the Isuzu D-Max Nation website. We process personal data in accordance with Malaysia’s Personal Data Protection Act 2010 (Act 709), as amended, and other applicable requirements.

Personal data we collect

Depending on the registration and participant package selected, we may collect:

• identity and contact details, including names, MyKad or other identification numbers, mobile numbers and email addresses;
• vehicle details, including vehicle year, model and registration number;
• participant details, including the names and identification numbers of accompanying adults and children;
• registration choices, consent records, submission dates and communications with us;
• payment transaction details such as amount, currency, payment status and gateway reference; and
• technical and security information, such as IP address, browser information and limited system logs.

We do not collect or store complete card, online-banking or bank-account credentials. Payment credentials are handled by the appointed payment provider.

How we collect personal data

We collect personal data directly from the person completing the registration, through payment and website interactions, and through communications with the Organiser. If you provide another participant’s data, you confirm that you are authorised to provide it and have given that person the information in this Policy.

Why we process personal data

We may process personal data to:

• receive, assess and administer programme registrations;
• confirm eligibility, participant numbers, vehicle details and payment;
• provide programme updates, operational notices and support;
• process payments, refunds, reconciliation and financial records;
• protect the website, prevent duplicate or fraudulent activity and resolve disputes;
• comply with legal, regulatory, audit, insurance and safety requirements; and
• carry out other purposes described when the data is collected, with consent where required.

Required fields are necessary to process the registration. If required information is not provided, we may be unable to accept or administer the registration.

Disclosure and service providers

We may disclose relevant personal data to authorised Organiser personnel, appointed event agencies, Isuzu dealers involved in the programme, insurers or professional advisers, the appointed payment gateway provider, website hosting and technology providers, and public authorities where required by law. Each recipient should receive only the information reasonably needed for its role.

International processing

Some technology or payment service providers may process data outside Malaysia. Where this occurs, we will take reasonable steps to ensure that the transfer and processing are protected as required by applicable law.

Security and retention

We apply reasonable administrative, technical and organisational safeguards designed to prevent unauthorised access, loss, misuse, alteration or disclosure. No internet transmission or storage system can be guaranteed completely secure.

We retain personal data only for as long as reasonably necessary for the purposes described above, including programme administration, accounting, dispute resolution and legal obligations. Data that is no longer required will be securely deleted or anonymised where practicable.

Your choices and rights

Subject to applicable law, you may request access to or correction of your personal data, withdraw consent where processing depends on consent, or ask a question about our handling of your data. Withdrawal may affect our ability to continue providing programme services and does not affect processing already carried out lawfully.

Children’s information

Information about a child must be submitted by, or with the authority of, the child’s parent or legal guardian. It is used only for programme registration, administration, safety and related purposes.

Cookies and website data

The website may use essential cookies needed for security, session continuity, form submission and payment return handling. We may also retain limited technical logs to keep the service reliable and secure.

Updates to this Policy

We may update this Policy when programme practices or legal requirements change. The latest version will be published on this page with its updated date.

Contact us

For privacy enquiries or requests, contact the programme organiser.